SITUATION:
Our client, a leading data platform and data services provider, is transforming customer experiences but now faces increasing productivity challenges within their organization. This “productivity leakage” arises from juggling multiple applications across various tasks, pulling focus away from core job functions. These productivity losses are evident across Business Technology & Workplace Experience, as well as Commercial and Finance units.

SOLUTION:
At Arsiv Software Solutions, we partnered with the client to assess the core issues affecting productivity across business functions. Our solution focuses on shifting attention from “which software to use” to “tasks to accomplish,” unlocking productivity with AI-driven automation.

Our approach introduces an innovative AI solution featuring:

• Unified Engagement Interface Powered by Agentic AI: A centralized interface that enables streamlined task execution through an intelligent AI system.
• Parent AI Agent as Command Center: The main AI agent is designed to interact with users, interpret commands, and delegate tasks to specialized “child” agents for execution.
• Focused Task Execution by Child Agents: The child agents are programmed to perform specific, task-oriented functions with smart reasoning, even across multiple enterprise applications. These agents handle tasks with precision, enabling actions like scheduling meetings, coordinating corporate travel, or retrieving and analyzing sales and invoice data.

This scalable, multi-layered, and modular architecture allows for seamless expansion and high accuracy, reducing errors and ensuring consistent performance across tasks.

OUTCOMES:
After implementing this solution for a select group of business users, the client observed remarkable results, including:

• 55% Improvement in Productivity
• 40% Increase in Task Execution
• 35% Reduction in Effort and Time

This solution provides a foundation for handling increasingly complex operations, leveraging an advanced AI-driven “agentic system” that simplifies organizational tasks. Businesses can now focus on action-oriented outcomes, benefiting from streamlined workflows and enhanced operational efficiency.